Effective Date: 01/05/2025

At Favio, your satisfaction is our priority. If you face any issues, we offer a straightforward return and refund process.

🕒 Return Eligibility

  • Return request must be made within 7 days of delivery.
  • The product must be unused, in original condition, and with all tags/packaging intact.
  • Returns are subject to inspection and approval.

⚠️ Damaged/Wrong Product?

  • Contact us within 48 hours of delivery with photos and order ID.
  • We’ll arrange a replacement or a refund based on your preference.

🔁 Replacement Timeline

  • Approved replacement product will be delivered within 7 business days.

💵 Refunds

  • Refund amount will be credited to your original payment method within 10 business days after return inspection.
  • Shipping charges are non-refundable unless the product was faulty or incorrect.

📞 Contact Us for Any Policy-Related Support

Brand Name: Favio
Operated By: Paramount Bags
📧 Email: paramountbags1@gmail.com
📞 Phone/WhatsApp: +91-9702466692
📍 Address: Room No. 20, Saibaba Nagar, 90 Feet Road, Dharavi, Mumbai – 400017
GSTIN: 27BEJPS8700R1ZL